Sunday, May 16, 2010

SASA and its....annoying SA


Yesterday, I went to my usual leisure spot, Jusco, with my sis. After we done stuffing our sweet stomach with the sinfully slice of Secret Recipe cake, I dragged my sis to Watson, planning to test some bb cream as mine at home already reaching to its end. I rushed to the BRTC bb cream shelve only to see there are no tester tube available. So, I step out from Watson and headed to SASA.

I actually love SASA. They selling a wide range of beauty product including those from Korea and Japan which cant be found in other beauty / pharmacy store. The price are acceptable too. Everytime I go there, there are always something that I want to see. However, despite off all the good things, there is one thing that I hate most in SASA, and it is their SA (sales assistants). I mean, not all..but some of them can be pretty annoying. I remember I read somewhere that their SA can be very pushy too, which I do believe is true, even tho I dont really have any experience with pushy SASA SA.

So, back to my story, I went into SASA and my eyes start to linger for any bb cream around, and yay~ I saw a shelve full with Shills bb cream. I patted some from the tester tube to my arm, and by that time, I already noticed one SA already standing next to me. After done with Shills, I walk around finding other brand, with the escort from the SA, which I dont really mind at first even I prefer to shop without being watched by her. She just tailing me everywhere. Finally, I found Dr. G bb cream range that Im really interested to try. The SA asked if Im looking for bb cream. I said yes and start to grab the tester tube and patted it on my back palm just to see the shade. If its a right shade, then I might buy it next month.

After Im done, I walked away from the shelve, followed buy the SA. I thought want to stay awhile more, but my sister signaling me to out faster. Since there is nothing more that I really want to see, so I step out from the store. While walking, my sister told me that I was surrounded by 4 SA while testing the Dr.G bb cream. I was like..wah!! FOUR??! And the distance from each other is close too, with some of them having their arms crossed, you know like people waiting for something, and of course with snobbish face. Thats what my sister told me.

Honestly, I dont like to browse with a SA escorting me every step that I made in the shop. How I wish I could just chase them away. But sometimes we need to understand that its their job to "assist" us even sometimes their "assistance" are not really necessary. But seriously, I dont need FOUR girls in black standing watching me patting bb cream with their sharp look. Hello~ am I look like a thief wearing net mask or something that I need an extra six eyes to watch over me?

The knitted mask kinda cute right?

Or I guess you're afraid that I would slap the whole tester tube to my face and body like nobody business huh? Ohh..but Im not the type of people who abused all tester stuff on the counter. Or are you girls intend to chase me away like some people would do to customer who camping in their store for hours without buying? But..wait, Im not even stand there for 1 hour. Infact I just step in like less than 10 minutes ago?

So, girls.. what's your motive of surrounding a customer at every edge. Dont you realize that it will just only scare them away or at the very least, annoyed them for sure instead of attract them to buy? I bet this might be one of the reason why I see SASA here is always empty. It was Saturday, and people just crowding in Watson beauty stuff section next door, while SASA was only having like 1-2 customer when I step in and zero when I left.

Im not trying to defaming SASA or what, but I really hope their store manager could give guidelines to their SA on how to assist the customer without "scaring" them away. Even I dont feel like stepping inside whenever I see the shop is empty because I know I would be 'attacked' by their SA. It such a pity since there a lots of goodies sitting on their shelves. Fortunately that most of Japanese or Korean product that are sold in SASA can be found online. I rather pay extra for the shipping~

At least I can browse the stuff peacefully without someone tailing me with a dirty look. pfft!!

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